If your printer has a light next to a Wireless icon or button, make sure the light is on. Sometimes the printer status might display Offline when it is actuallyĬheck the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same networkĪs your computer or mobile device. Printer is off or in sleep mode: Touch the control panel or press the Power button to wake the printer and put it in a ready state. Intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord. Try opening a website to see if the internet connection is working properly. Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the In the Preview window, tap Share/Save (iOS) or Share (Android). If an Adjust Boundaries or Detect Edges screen displays, tap Auto or manually adjust the boundaries by tapping and moving the blue dots, and then tap Next. In iOS, tap the dropdown to select the paper size, quality, and color, and then tap Done.Ĭamera Scan: Uses the camera on your phone or tablet to capture a photo or document that you can edit, print, or share.Ĭhoose your preset options, and then tap Scan or the white circle button to start the scan. Icon to select the input source, resolution, and color, and then tap Close. Printer Scan: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select one of the following tiles from the HP Smart app home screen to start the scan.

Select your service provider, and then enter your email address and account password to complete the setup. Select your service provider, and then enter your email address and account password to complete the setup.Īpple iOS and iPadOS: Go to Settings > Passwords & Accounts, and then tap Add Account. Set up your personal email account in your mobile device settings.Īndroid: Go to Settings, select Accounts or Users & accounts, and then tap Add Account. You can update your driver in a couple of different ways.Use the HP Smart app to email a scanned document or photo. You don’t want to skip these updates - an outdated driver may cause your printer to stop working with your computer. If you’ve already installed an HP driver on your computer, it may receive periodic updates to fix bugs and implement new features.

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